![]() Confirm this version is installed on the Mac and you should be able to log in normally via Jamf Connect after a reboot. The permanent fix is to update Jamf Connect to v2.28. If you run "/usr/local/bin/authchanger -reset -jamfconnect", which you should be doing anyway as a daily policy so everyone is authenticating via Jamf Connect, it will undo the settings and break it again. Restarting Windows or restarting Parallels had no effect. Once Windows was up and I entered my password, there was a longer-than-usual pause, then a black screen instead of my Windows desktop. Also when I click the share screen button, my options to share screen now look different than before. When I ran my Windows 11 VM, it started as usual, and Parallels Tools was upgraded. The other user would only see a black screen when I would share. So today all of a sudden I could not share my screen in a chat or meeting on Teams. Log in normally at first Mac login screen - the second login screen should now be gone. I am currently running Mac OS 11.2.3 and Teams Desktop App 1.3. Hold down the power button for 10-15 seconds to do a hard reset on your laptop or PC and reboot your computer. The remote machine connects but only displays a black screen and sometimes the remote cursor. If the issue causing your Windows 10 black screen is a simple one, a keyboard shortcut can help solve it. Im using Apple Remote Desktop app 3.9.4 to from an intel MBP to share a screen on an M1 iMac. There should be no errors if commands ran successfully. Use the keyboard shortcut Windows key + P or Ctrl + Alt + Del to reset the screen’s graphics system. Type "cd /Volumes/Macintosh\ HD/var/db/" Macintosh HD - Data should now have the Unmount button in the top-right corner, indicating it's been mounted Click on Mount in top-right corner and enter password A black backdrop will appear on your desktop hiding all icons. To get a blank desktop, click the display icon in the menu bar and select ‘Blank this Screen’. It will also add a display icon to the menu bar. Plug your Mac back in and leave it for about 5 seconds. For a Desktop Mac (iMac, iMac Pro): Unplug the power cable. Let go of the keys and boot your Mac again. Select User, click Next, and enter password The first time you run the app, it will ask if you want to launch it automatically at start up. While your Mac is still shut, press the Shift + Option + Control and Power keys simultaneously. The original fix does work, but the key is mounting the correct volume.
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